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What Actually Breaks When You Put AI Agents In Front Of Real Customerstranslating…
Factuality: 64/100USAForem (DEV Community)
I have spent the last year building AI automation systems for small businesses. Chatbots, multi agent workflows, the kind of stuff that looks great in a demo and then meets an actual customer who types "idk just fix it" and breaks everything.
Most articles about AI agents talk…