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Parloa CEO: Bank Chatbots Built to Deflect, Not Resolvetranslating…
Parloa's Malte Kosub says a 7.4% resolution rate exposes a strategic failure, not a technology one, in financial services AI deployment. The post Parloa CEO: Bank Chatbots Built to Deflect, Not Resolve appeared first on The Fintech Times .
Keywords#Bank Chatbots#Chatbots Built#Parloa CEO#Deflect#Resolve